Returns & Exchanges

At Jazwares, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the unworn items in their original packaging, ensuring all tags are attached and the packing slip is included.

3

Ship It Back

Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing